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Terms of use & FAQ

 

Animus Massage brings professional massage with acknowledged therapists to every home in Thessaloniki and its suburbs. Those interested can choose from a wide range of massages and enjoy it within only two hours in their place. The services we provide aim to boost, well – being and give you all the benefits a massage session has to offer. By no means do we aim to treat medical conditions or chronic diseases.

Animus Massage offers its services from 10am to 10pm. Morning sessions (10 – 12am) should be booked the previous day. All the other sessions are completed within two hours minimum since the appointment is confirmed by telephone.

- In our website you can read the therapists’ resumes and comments our clients have made about them.
- After you have decided, you fill in the communication form or call +30.6974770980.

We offer a wide range of therapies and you will be surely interested in trying lots of them. Reading the texts that accompany its massage type , you will be able to choose the one that best fits your needs and the results you wish to have.

The procedure is very simple. First, you choose a therapist and the type of massage you wish to have. Then, all you have to do is fill in the booking form or call +30.6974770980.

You should inform the therapist for any health problems you might have (allergies, joint pains, burns and body sensitivities in general).

You pay the therapist in cash at the end of the session.

You can find the prices and offers in the price list of our website.
- Prices include VAT.
- Prices are liable to change without warning .

You certainly can as long as the hotel is a decent one and not a “couple’s hotel”. All our services are purely professional. In case of limited space so that the massage table can be opened, it is possible for some therapists not to be able to perform the session.

Of course you can through our GIFT CARD. You just fill in the form and the rest is on us.

You can fill in our communication form and ask us to update you by e-mail for all our offers.

 

Terms and conditions

Accepting the following terms is necessary for the use of the site and order entry. In case of disagreement, please contact us by email at This email address is being protected from spambots. You need JavaScript enabled to view it. or by phone at 0030 2310 524741 Monday - Saturday 10:00 - 22:00

Playing content

Anmusmassage.gr is the sole and exclusive rightholder of the copyrights of all content published on its web sites. The reproduction, copying, transfer and use of all or some of the contents of the animusmassage.gr website in any way is only allowed with the written permission of the owners and the mandatory reference to the source.

Implementation of services

The services are done in our area:

with the shopping cart
by telephone at 0030 2310 524741
via e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it.
Via an online store and the 'add to cart' option, you fill out the order form, but you can cancel it at any time. During the order process, you choose the Payment Method. Then confirm or not your order. At the end of the process, you automatically receive an order confirmation e-mail, which lists all its details.

Order Cancellation Policy

The animus massage does not accept cancellations of confirmed orders.

Secure Transactions

All card payments are processed through Alpha Bank's Alpha e-Commerce payment platform and use TLS 1.1 encryption with Secure Sockets Layer (SSL) encryption protocol. Encryption is a way to encode the information until it reaches its intended recipient, which will be able to decode it using the appropriate key.

Privacy

It is necessary to give your personal information to complete the service you have selected. These items are only used for completing the service and for correspondence with you. We do not distribute your information to third parties. In the case of incomplete information, the animus massage reserves the right to cancel your service without notice (notice can be sent as long as the phone or e-mail is valid.) The management of the personal data of the user of the animus massage services is subject to the terms and conditions the provisions of the Greek law on the protection of personal data (L.2472 / 1997 incorporating the latest amendments under Law 3783/2009). Animus massage commits to the non-use of the data for other reasons and to non-disclosure to third parties unless required by law, court order or other state authority.

IP Addresses

The IP address of any visitor accessing the Internet and our e-mail address is used solely for technical and security reasons, as well as for collecting statistics.

Availability for appointments

If the proposed time, day and duration of your online order is not available, we will notify you by e-mail or by telephone when it can take place. If you agree to the new time, you must notify us by e-mail or telephone to keep the order active. If the new order execution conditions do not meet your order, it will be canceled.

Prices, Offers and Products

Animus massage can remove or change services, as well as their prices without warning. The customer in each case is charged the amount stated in his order, regardless of whether the price has changed until the delivery date. Service prices are all in Euro and include VAT (24%). The Euro is the exclusive currency for the animus massage transactions at www.animusmassage.gr

Return Policy for Services

Refund of a gift card can not be made.

Change service

In case the choice of a service of your order does not satisfy you and you want to change it, please contact us by e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it. or by phone 2310 524741. In the event that the service provider wants to change the service, the animus massage is not responsible for any financial dispute that may arise. Under no circumstances can any money be reimbursed to the donor or donor. The change of the donor can be done only with the consent of the sponsor and after our telephone communication and confirmation of the details of the new donor as well as of the new date of realization of the service.

Contact us in any case so that we can properly manage your order and your wish.

Product orders

To buy our products you must: fill out the order form, buy as a visitor or as a customer by creating your account. You will then need to provide your details for issuing your receipt and shipping the products. By following the instructions, choose how to pay and finally send your order by clicking "Order Confirmation". In just a few minutes you will receive a confirmation e-mail to receive your order at the email address you provided with all the details of your order.
Alternatively, you can place your order by phone at 2310 524741 or send an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.
Shipping products

Deliveries of products are made by courier. Orders are delivered in 2 -5 business days depending on the area where the buyer is located. The online store www.animusmassage.gr is not responsible for any delay or inability to deliver due to extraordinary events, inappropriate weather conditions, inaccessible areas and generally due to situations beyond the reasonable control of the store. In case a product of the order is not immediately available, the customer is informed by telephone or by e-mail.
Shipping costs for all of Greece are 5 euros. If your order is over 50 € then all shipping and shipment costs are FREE. Orders for Cyprus or abroad are preceded by telephone consultation.

Return and / or product replacement policy

The customer (consumer) has fourteen (14) calendar days to withdraw without mentioning the reasons and with the sole charge of returning the product. The supplier, for his part, must return the money (including shipping costs) within 14 (14) calendar days from the day on which the customer (consumer) has been informed that he is withdrawing.

The customer (consumer) can return the purchased product and ask to replace it with another or to return the money if a proven error made by our shop has taken the wrong products or products of defective quality order receipt, invoicing, shipment, damaged during shipment, bad packaging, etc.). In the event of proven fault in our shop, the buyer will have to return the product within 14 calendar days of the day of receipt, without any shipping costs.

If there is no fault of the store and the customer wishes to replace the purchased product with another or other size, all the above applies, but the customer will be charged with all the costs of the shipment / transfer that will arise as well as with any price differences of the new product. The buyer has the right to withdraw his purchase for up to fourteen (14) calendar days after purchase.

The consumer is only responsible for the product's worth if he has misused it. For example, if you unpack the product, to see how it works and does, it does not mean it reduces its value.

In any case, products that will not be returned within 14 (14) calendar days, then our store is not required to accept any refund.

Also, the returned product should be accompanied by all of its received documents (eg retail sales receipt or invoice and dispatch note).

In any case, the return can be made after the customer has contacted by e-mail at:

This email address is being protected from spambots. You need JavaScript enabled to view it., or at 2310 524741

within 14 days of receipt of the product, explaining the reason for the return or replacement of the product.

Payment methods

Payments can be made by:

1. Credit / debit card via the Cardlink electronic system
2. Deposit in a bank account
3. Directly to our place.


1. CREDIT / DEBT CARD

We accept Visa and MasterCard, Maestro, American Express, Diners and Debit Cards of Greek Banks.

The customer is solely responsible for correctly displaying the Credit or Debit card details.

MasterPass for fast, easy and secure online payments. The user of the service simply chooses MasterPass as a payment method, connects to the digital wallet he has created at his bank and selects the card he wishes to use for payment. It is not required to type its card details as they are already safely stored in its digital wallet. Alpha cardsalpha master pass

 cards

2. DEPOSIT IN a bank account

You can deposit the payment amount to the following bank account.

ALPHA BANK
Beneficiary: Animus massage
Account number: 701002002021474
IBAN: GR10 0140 7010 7010 0200 2021 474
The deposit must also be made on the basis of your name, within 5 days of the order or by telephone. The order can be made by us upon deposit and confirmation of payment by our accountant.

3. Directly to our place.

If you choose to pay in the room, your reservation is not reserved and can not be completed (either by telephone or by mail) for the time and date you have requested. There may be changes in time, duration of service and the type you have chosen.

Secure Transactions

All card payments are processed through Alpha Bank's Alpha e-Commerce payment platform and use TLS 1.1 encryption with Secure Sockets Layer (SSL) encryption protocol. Encryption is a way to encode the information until it reaches its intended recipient, which will be able to decode it using the appropriate key.

Gift item form

There is a supplemental form to provide different details of the person who will perform the service from the billing information. If you wish to be presented as a gift to another person, fill in the second form and tick it in the "Gift" box to send the receipt to you by email or mail. You can also write a personal note that you would like to transfer to the donor (for example, with your wishes, or something to be aware of and be aware of).